Privacy Policy

1. Introduction

SocialRing ("we," "our," or "us") operates the social media management platform available at social.mediafyx.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to connect and manage your social media accounts (including but not limited to LinkedIn, Facebook, Instagram, Twitter/X, TikTok, and related platforms).

2. Information We Collect

We may collect the following types of information:

• Account and profile information: When you sign in (e.g., via Google OAuth), we receive your name, email address, and profile identifier from the provider. We store this to identify you and manage your SocialRing account.
• Connected account credentials: To post and manage content on your behalf, we store encrypted OAuth tokens (access and refresh tokens) and app credentials (e.g., Client ID and Client Secret) that you provide for each connected social platform. These are encrypted using a password you set and are used only to perform actions you authorize.
• Content and usage data: We process the content you create, schedule, and publish through SocialRing, as well as metadata (e.g., post times, platform IDs) necessary to deliver the service.
• Technical and log data: We may collect IP address, browser type, device information, and general usage logs to operate, secure, and improve the service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the SocialRing platform
• Authenticate you and manage your connected social accounts
• Schedule and publish posts to the platforms you connect
• Send you service-related communications (e.g., security or product updates)
• Comply with legal obligations and protect our rights and users

4. Third-Party Services and OAuth

SocialRing integrates with third-party platforms (LinkedIn, Facebook, Instagram, Twitter/X, TikTok, Google, etc.) through OAuth and their APIs. When you connect an account, you authorize us to access and use data permitted by each platform's terms. Those platforms have their own privacy policies governing how they handle your data. We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and secure your session (e.g., password validation and OAuth state). You can control cookies through your browser settings; disabling them may limit some features of the service.

6. Data Retention and Security

We retain your account and connected-account data for as long as your account is active or as needed to provide the service and comply with law. We use industry-standard measures (including encryption and secure storage) to protect your data. Credentials you provide are encrypted using your global password and are not stored in plain text.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You can disconnect social accounts and delete or update stored credentials from within the SocialRing dashboard. For other requests or questions about your data, please contact us using the details below.

8. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of SocialRing after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at the support or contact channel provided for SocialRing (e.g., via the application or the domain owner for social.mediafyx.com).